Do you want to talk to someone about domestic abuse?
Contact the Somerset Domestic Abuse Support helpline: 0800 69 49 999

Or email the Somerset Integrated Domestic Abuse Service
General Enquiries:

Opening Hours - 8am to 8pm Monday to Friday and 9am to 1pm Saturday/Sunday. 

If you or someone you know is in immediate danger, please always call the Police on 999.


Frequently Asked Questions

Q - I’m worried that a friend, relative or work colleague maybe experiencing domestic abuse, what can I do?
A - Contact the Somerset domestic abuse helpline for advice, you can call 0800 69 49 999 or email

Q - I’m a professional and want to make a referral for a client to the local domestic abuse service, how can I do this?
A - Have a look at the Somerset Intergrated Domestic Abuse Service page of this website for guidance and contacts.  Please make referrals using your secure email and send to  
Q - I’d like to display posters and leaflets raising awareness of domestic abuse in my workplace or a community centre.  How can I obtain materials?  
A - Somerset County Council produce a range of materials. Please email

Q - I’m a survivor of domestic abuse, and i’d like to volunteer to support others who’re experiencing domestic abuse now. How can I do this?
A - Somerset’s domestic abuse service is always looking for volunteers. You can contact them at

Q - Is there safe accommodation that can be accessed in Somerset?
A - Yes in Somerset we do have both refuge and safe-house accommodation.  However, many men and women may need to leave the area. The Somerset Integrated Domestic Abuse Service can help provide support solutions tailored to the individual, and this may or may not include accessing refuge.

Q - Is there any help for children affected by domestic abuse in Somerset?
A - Yes, the Somerset Integrated Domestic Abuse Service offers support for children.  You can access this via the service hub by calling 0800 69 49 999 or emailing

Q - Are there services for male victims or lesbian, gay, bisexual transgender victims of domestic abuse in Somerset?
A - Yes, the Somerset Integrated Domestic Abuse Service will support victims of any gender or sexuality.  Any victim of any ethnicity can also be referred, and there is also NO upper age limit.

 Q - What are the opening hours for the Somerset Domestic Abuse Support Helpline?   
A - You can call the helpline on 0800 69 49 999 and it's answered by trained Somerset Integrated Abuse Service staff as follows:

  • Monday to Friday 8am to 8pm    
  • Saturday and Sunday 9am to 1pm
  • Outside of these hours, you can call the National Domestic Violence Helpline (operated by Women's Aid and Refuge) on 0808 2000 247.

 Q - What safety planning tips can I have? 
A - Please review the Safety Planning Advice document.

Helping to Keep You Safe